Privacy Policy

Introduction

datanovaa AG ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Data Controller Information

The data controller for your personal information is:

datanovaa AG
Linzer Straße 119
1032 Vienna, Austria
Registration Number: FN963258a
VAT Number: ATU96857431

Data Collection

We collect information that you provide directly to us, such as when you create an account, use our services, or contact us for support. The data we collect may include:

• Personal identification information (name, email address, phone number)
• Company information (organisation name, job title, business address)
• Communication data (messages, enquiries, support requests)
• Technical information (IP address, browser type, device information)
• Usage data (pages visited, time spent on site, interaction patterns)

How We Use Your Information

We use the personal data we collect for various purposes, including how we use your information to provide and improve our services:

• To provide, operate, and maintain our analytics platforms and services
• To process transactions and manage your account
• To communicate with you about our services, updates, and support
• To improve our website, services, and user experience
• To comply with legal obligations and protect our rights
• To send marketing communications (with your consent)

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please refer to our Cookie Policy.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: When you have given explicit consent for specific processing activities
• Contract: When processing is necessary for the performance of a contract
• Legitimate interests: When we have a legitimate business interest that doesn't override your rights
• Legal obligation: When we must process data to comply with legal requirements

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To trusted service providers who assist us in operating our business
• When required by law or to protect our rights
• In connection with a business transfer or acquisition

Your Rights

Under GDPR, you have several rights regarding your personal data, including your rights to control how we process your information:

• Right of access: You can request copies of your personal data
• Right to rectification: You can request correction of inaccurate data
• Right to erasure: You can request deletion of your personal data
• Right to restrict processing: You can request limitation of processing
• Right to data portability: You can request transfer of your data
• Right to object: You can object to processing based on legitimate interests
• Right to withdraw consent: You can withdraw consent at any time

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer data retention period is required or permitted by law. Our data retention periods vary depending on the type of information and the purpose for which it was collected.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with GDPR requirements.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: privacy@datanovaa.world
Phone: +43 19301397
Address: datanovaa AG, Linzer Straße 119, 1032 Vienna, Austria

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Supervisory Authority

If you believe that our processing of your personal data violates data protection laws, you have the right to lodge a complaint with the relevant supervisory authority in Austria or your country of residence.